Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect, use, and protect your personal and financial information.
Information We Collect
How We Use Your Information
Data Security Measures
Your Privacy Rights
Our Privacy Commitment
Fi Plan is built on the principle that your financial data belongs to you. We use your information solely to provide you with personalized AI-powered financial insights and never sell your data to third parties. Your trust is the foundation of our service, and we work every day to maintain it.
1. Information We Collect
Personal Information
When you create an account, we collect basic information such as your name, email address, and password. This information is necessary to provide you with a personalized experience and secure access to your account.
Financial Data
With your explicit consent, we collect financial information including:
- Transaction history and account balances
- Account names and types (checking, savings, credit cards)
- Financial goals and preferences you set in the app
Usage Information
We collect information about how you use our service, including your interactions with our AI assistant, features you use, and time spent in the application. This helps us improve our AI models and user experience.
2. How We Use Your Information
AI-Powered Financial Services
We use your financial data to power our AI algorithms that provide personalized insights, budget recommendations, spending analysis, and financial forecasting. All AI processing happens in secure, encrypted environments.
Service Improvement
We analyze usage patterns and feedback to improve our AI models and develop new features. This analysis is done using aggregated, anonymized data that cannot be traced back to individual users.
Communication
We use your contact information to send important account notifications, security alerts, and service updates. You can opt out of non-essential communications at any time.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in these limited circumstances:
- 1Service Providers: We work with trusted third-party service providers (like cloud hosting and security services) who help us operate our platform. These providers are contractually bound to protect your information.
- 2Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and the safety of our users.
- 3Business Transfers: If Fi Plan is acquired or merged with another company, your information may be transferred as part of that transaction, but the same privacy protections will apply.
4. Data Security
Encryption
All data is encrypted in transit and at rest using industry-standard 256-bit SSL encryption.
Access Controls
Strict access controls ensure only authorized personnel can access your data on a need-to-know basis.
Security Monitoring
24/7 security monitoring and regular security audits help detect and prevent unauthorized access.
Compliance
We comply with SOC 2 Type II, GDPR, CCPA, and other relevant data protection standards.
5. Your Privacy Rights
Access and Portability
You can access, download, and export your personal data at any time through your account settings.
Correction and Updates
You can update or correct your personal information directly in the app or by contacting our support team.
Deletion
You can request deletion of your account and all associated data. We'll process these requests within 30 days.
Opt-Out
You can opt out of non-essential communications and certain data processing activities through your privacy settings.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection through appropriate safeguards.
7. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@fiplan.xyz
Address: Fi Plan Inc., 123 Financial District Blvd, San Francisco, CA 94105
Data Protection Officer: dpo@fiplan.xyz